
Digital Content Marketing & Public Relations – PR Agency – Public Relations – Image: Roman Samborskyi|Shutterstock.com
Important for PR and content marketing: Email marketing – newsletters
In both B2B and B2C, email newsletters rank second only to blog posts and short articles among the most important content marketing tactics. For public relations (PR) and content marketing efforts, it is therefore crucial to understand how one's own work performs compared to the competition and others. Without comparative data, there is no benchmark.
Effective email newsletters are scarce. Newsletters depend heavily on content development. And considering that over 52% of content creators are small teams or even single individuals, there's significant room for improvement. Furthermore, strong technical expertise is essential for effective mailings, as many newsletters end up in spam folders or never reach recipients at all.
🏢 👨🏻 👩🏻 Digital services for your company - local and global
We specialize in business development and help you strengthen and expand your market presence. Our tools include smarketing, market intelligence, lead nurturing, and content development.
We look forward to seeing you!
🚀 👧🏽 👦🏽 For agencies that could use our help
We support you in strategic matters, both regionally and internationally. Project-based or comprehensive. Whether with personalized social media, SEO, marketing automation, or PR such as email campaigns.
The trend of increased smartphone use is also impacting email usage. In a 2018 survey, around 47 percent of respondents stated that they regularly access their emails via mobile devices. In 2013, this figure was around 20 percent.
Related to this:
Click-to-open rates of marketing emails worldwide, by industry
Between July 2019 and June 2020, marketing emails in the publishing industry had the highest click-to-open rate at 19.36 percent. Sports & Activities and Financial Services followed with 13.22 percent and 12.92 percent, respectively.
What are the global click-to-open rates for marketing emails?
- 19.36% – Publishing
- 13.22% – Sports & Activities
- 12.92% – Financial services
- 12.63% – Technology and High Technology
- 12.35% – Communication
- 12.22% – Arts & Entertainment
- 11.67% – Non-profit organizations
- 11.54% – Retail
- 11.52% – Health & Beauty
- 11.37% – Legal services
- 11.19% – Healthcare
- 11.10% – Internet Marketing
- 10.12% – Average
- 9.94% – Restaurants & Food
- 9.91% – Automotive industry
- 9.84% – Agencies
- 8.73% – Education
- 8.52% – Real Estate
- 7.17% – Travel
Email marketing performance indicators by transaction type worldwide
A study of global email marketing performance metrics in the first half of 2020, broken down by transaction type, showed that automated emails had the second-highest unique open rates, click-through rates, and click-to-open rates among the three email types. Transactional emails ranked first in all three areas. Transactional emails are emails that are automatically sent as a result of specific actions or actions taken by visitors. They are individual emails sent in response to specific actions.
Automated
- 41% – Clearly open
- 13% - Click
- 24% - Click-to-Open
Manually
- 23% – Clearly open
- 5% - Click
- 13% - Click-to-Open
Transaction-related
- 53% – Clearly open
- 22% - Click
- 31% – Click-to-Open
Related to this:
Email marketing performance indicators by sender type worldwide
A study of global email marketing performance metrics in the first half of 2020 analyzed emails sent by various types of businesses. According to the study, B2C emails had a slightly higher open rate of 25 percent compared to B2B emails at 22 percent, while messages sent by associations had an open rate of 19 percent at that time.
Email marketing performance indicators by business type worldwide
B2B
- 22% – Clearly open
- 6% - Click
- 15% - Click-to-Open
- 1.2% – drop
- 0.1% – Cancellation
B2C
- 25% - One-time opening
- 5% - Click
- 13% - Click-to-Open
- 1.1% – drop-off
- 0.22% – Cancellation
Associations
- 19% - One-time opening
- 3% - Click
- 7% - Click-to-Open
- 1.8% – Jump
- 0.14% – Cancel
Click-through rates (CTR) of advertising emails worldwide due to the coronavirus
A study conducted in March and April 2020 compared the click-through rates (CTR) of promotional emails during the COVID-19 pandemic. According to the findings, some categories saw an increase in their promotional email CTR, for example, food and beverages, where the rate rose from 1.68 percent to 2.78 percent. Travel, hospitality, and leisure was the only category to experience a decline in CTR, from 1.44 percent in March to 1.31 percent in April. The study was based on 6 million emails sent by global clients
What were the click-through rates (CTR) of promotional emails in March 2020?
- 2.29% – Advertising and marketing agencies
- 3.86% – Agriculture, forestry, fishing and hunting
- 1.08% – Automotive and aerospace industries
- 2.28% – Construction industry, building contractors and manufacturing
- 1.56% – Packaged consumer goods
- 3.89% – Education
- 3.35% – Engineering, Architecture and Design
- 2.71% – Financial services
- 1.68% – Food and beverages
- 3.82% – Public sector
- 3.34% – Health services
- 2.81% – IT/Technology/Software Services
- 3.11% – Logistics and wholesale
- 3.6% – Media, entertainment and publishing
- 3.5% – Non-profit
- 3.12% – Freelance services
- 2.81% – Real estate, planning and construction
- 2.36% – Retail
- 1.44% – Travel, hospitality and leisure
- 2.69% – Other
- 2.78% – Average
What were the click-through rates (CTR) of promotional emails in April 2020?
- 2.4% – Advertising and marketing agencies
- 4.45% – Agriculture, forestry, fishing and hunting
- 1.21% – Automotive and aerospace industries
- 2.72% – Construction industry, building contractors and manufacturing
- 1.67% – Packaged consumer goods
- 4.17% – Education
- 4.43% – Engineering, Architecture and Design
- 3.66% – Financial services
- 2.78% – Food and beverages
- 5.71% – Public sector
- 3.74% – Health services
- 3.26% – IT/Technology/Software Services
- 3.29% – Logistics and wholesale
- 3.81% – Media, entertainment and publishing
- 3.94% – Non-profit
- 3.16% – Freelance services
- 3.23% – Real estate, planning and construction
- 2.94% – Retail
- 1.31% – Travel, hospitality and leisure
- 2.98% – Other
- 3.10% – Average
Related to this:
Survey on the use of communication tools according to conversation partners
This statistic reflects the results of a survey on the use of emails, mobile messengers/SMS, and social networks for communication by contact person in Germany in 2020. Approximately 54 percent of respondents stated that they communicate with acquaintances via email.
Who do you communicate with via email?
- 63.2% – Companies/Firms
- 54.1% – Known
- 53.8% – Family
- 53.0% – Offices
- 39.7% – My best and closest friends
- 38.2% – Further circle of friends
- 32.2% – Work colleagues/Schoolmates
- 21.9% – Clubs
- 19.6% – Life partner
Who do you communicate with via social networks?
- 19.6% – Companies/Firms
- 55.6% – Known
- 52.0% – Family
- 6.8% – Offices
- 47.8% – My best and closest friends
- 45.0% – Further circle of friends
- 31.1% – Work colleagues/Schoolmates
- 12.5% – Clubs
- 20.6% – Life partner
Percentage of internet users in Germany who use mobile email, by frequency
Current PDF libraries to support your marketing planning and activities
We provide you with numerous further insights into figures, data and facts that can help you optimize and expand your marketing:
- Customer Demographics Library – Demographics Knowledge Database (PDF)
- Online Marketing Library (PDF)
- E-Commerce Library – Knowledge Base (PDF)
- Social Media Marketing Library – Knowledge Base (PDF)
- SEO Library – SEM Knowledge Base (PDF)
- Search Engine Advertising / SEA Library – Search Engine Advertising Knowledge Base (PDF)
- Extended Reality (XR) Library (PDF)
Do you need more input on the topic of marketing?
- Content marketing: The ultimate discipline with obstacles and the most valuable types of content marketing
- The most effective marketing channels for leads, the most effective tactics, the most effective early-stage engagements, and the most effective channels for increasing conversions
- Marketing strategies and trends
- Personalized customer communication is gold
- Marketing challenges. Are you new to the company or is your marketing no longer running smoothly? You should ask yourself three questions
That's why Xpert.Digital is the right choice for Memmingen, Biberach, and Kempten! - Digital Content Marketing & Press: PR Agency
I would be happy to serve as your personal advisor.
You can contact me by filling out the contact form below or simply call me on +49 731 37 999 300 .
I'm looking forward to our joint project.
Xpert.Digital – Konrad Wolfenstein
Xpert.Digital is a hub for industry focusing on digitalization, mechanical engineering, logistics/intralogistics and photovoltaics.
With our 360° Business Development solution, we support renowned companies from new business to after-sales.
Market intelligence, smarketing, marketing automation, content development, PR, mail campaigns, personalized social media and lead nurturing are part of our digital tools.
You can find more information at: www.xpert.digital – www.xpert.solar – www.xpert.plus

