Do people know where AI is used? – Do People Know Where AI Is Used?

Published on: March 18, 2019 / Update from: March 18, 2019 - Author: Konrad Wolfenstein

Do people know where AI is used? – @shutterstock | Tatiana Shepeleva

Artificial intelligence is driving the digital transformation of many industries. This year alone, the AI ​​market is forecast to grow by 154 percent, and while this critical advancement is coming to the industry, not everyone fully understands what artificial intelligence has already achieved.

There's a disconnect between how people in the public and top tech executives understand artificial intelligence, according to a new study from Edelman Not surprisingly, most tech executives had a better grasp of what technologies were making AI work behind the scenes than the general public.

Most tech executives and the general population are aware that AI is behind voice assistant programs. Many people in the public do not realize that natural language processing – the systematic cataloging of human languages ​​– uses artificial intelligence. In fact, the technology underlying natural language processing helps voice assistants use AI, which the vast majority of people understand.

Both tech executives and the general public seemed to have low awareness of how AI is handling the ride-sharing industry. Only about a fifth of the population surveyed recognized that ridesharing involves some level of artificial intelligence, while less than a third of tech executives reported recognizing AI in the industry.

Artificial intelligence is driving the digital transformation of many industries. This year alone, the AI ​​market is projected to grow by 154 percent, and while this pivotal advancement is working its way into industries, not everyone understands exactly what artificial intelligence has already touched.

According to a new study by Edelman , there is a division between how people in the general public and top tech executives understand artificial intelligence. Unsurprisingly, most tech executives had a better gauge on what technologies had AI working behind the scenes than the general public.

Most tech executives and the general population are aware that AI is behind voice assistant programs. Many people in the general public do not realize that natural language processing—systematically cataloging human languages—uses artificial intelligence. In fact, the technology that underpins natural language processing aids the voice assistants that vast majorities of people understand uses AI.

Both tech executives and the general public seemed to have a low awareness of how AI is involved with the ride-sharing industry. Only about a fifth of the wider population surveyed realized that ride-sharing involved some level of artificial intelligence, while less than a third of tech executives reported recognizing AI in the industry.

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