Courier, express and parcel shipments in Germany
Published on: November 29, 2020 / Update from: July 16, 2021 - Author: Konrad Wolfenstein
Sales in the courier, express and parcel industry in Germany rose steadily between 2009 and 2019, which is mainly due to the boom in online trading. In 2019, the turnover of the CEP industry in Germany was around 21.3 billion euros. In the CEP end customer market in Germany, Deutsche Post DHL had the highest share of sales in the 2017/2018 financial year at 69 percent.
Almost 513,000 people were employed in the CEP industry in Germany in 2019. This was almost 200,000 more employees than in 2002. The total income of employees also rose sharply by 2019, from almost 7.7 billion euros in 2002 to almost 18.3 billion euros in 2019.
The number of shipments delivered has been growing continuously since 2010: In 2019, almost 3.7 billion shipments were sent. Germany is one of the countries where a comparatively large number of packages are sent per person per year. According to a forecast, slightly fewer parcels will be sent in 2020 due to the Corona crisis. According to the “Connection” scenario, the forecast shipment volume for the German CEP industry in 2024 will be almost 4.4 billion euros. This means that the volume of shipments would be slightly lower than the volume that would have been achieved this year, according to the source, without the consequences of the Corona crisis.
Despite the parcel boom, the average revenue per shipment in Germany's CEP industry fell between 2013 and 2017 and has only increased slightly since then. One reason for this is dwindling capacities. Due to the shortage of staff, the workload for drivers is increasing and customer complaints are increasing. In 2019, Deutsche Post DHL, among others, increased some of the postage prices for parcels.
Courier, express and parcel industry – statistics and facts
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