It could all be so nice: Anyone who buys Christmas presents no longer has to struggle through crowded shopping streets, but can order everything online with just a few clicks. But then the trouble starts for many people. Sometimes the package is damaged during transport, sometimes it arrives far too late. The market and opinion research institute YouGov asked what annoys Germans most about parcel delivery.
The biggest excitement is therefore when the package is handed over to the neighbor, even though you were actually at home yourself. Every third of the respondents (30 percent) does not find this funny. The package messenger also causes anger if it does not leave a notification card in a failed delivery attempt – 27 percent of those surveyed are annoyed by it, as the graphic shows. Other annoyances are poor knowledge of German and an unfriendly behavior of the parcel deliverers, according to the YouGov survey .
The parcel services are particularly busy in the run-up to Christmas. So if you want to be absolutely sure that all your Christmas presents are under the tree on time, it's better to shop in brick-and-mortar stores during this time.
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