Platforms control the economy
- Number of currently existing digital platforms (B2B, B2C): over 500
- Annual growth rates: 20+ percent
- Value of the 60 most valuable platforms: 7 trillion dollars
- Value of all platform companies: $8.5 billion
- The 7 largest B2C platforms are worth more than all the stocks in the Euro Stoxx 50 combined
- Amazon is the second trillion-dollar company after Apple
- Top 10 platforms gained almost 20% per year; top 10 DAX stocks only about 10%
Advantages
What Amazon, Alibaba, Airbnb, Tencent, Uber, booking.com, Facebook, Spotify and Co. have over traditional businesses
Efficiency
- Hardly any investment in production capacities, buildings or movable goods is needed, therefore much less capital is tied up
- With every transaction, commission-based revenue flows to the platform operator
Scalability
- Whether 1,000 or 1,000,000 customers – the digital platform scales quickly if successful
- Marginal costs of acquiring new customers are close to zero; production costs are negligible
Adaptability
- Platforms can be adapted and the offering easily expanded if needed (e.g., Airbnb now offers not only accommodations but also activities)
- This requires developers, software, and server capacity – much faster and cheaper to implement than building a factory or developing a new car
Examples
Mobility: Car rental companies like Herz, Avis, or Europcar have to maintain hundreds of thousands of cars globally. This results in billions of dollars in tied-up capital for the vehicles.
Intermediaries like Uber or Lyft do not have their own vehicle fleets, but profit from every ride they arrange in the form of commissions.
Result: Uber's market capitalization is >70 billion US dollars, Europcar <3 billion US dollars
Hotels: Chains like Marriott and Hilton maintain millions of rooms worldwide, whereas platform providers like Airbnb don't operate a single hotel. Airbnb's market capitalization is higher than Hilton's.
Europe is lagging behind in development
- Share of US companies (based on company value): 67% of the platform world
- Asia 30% (China is catching up; most new platform models, especially in the B2B segment, are developed here)
- Europe: a shockingly meager 3%
Digital platforms in Germany are "uncharted territory" (Bitkom study from January 2018 of 505 companies with more than 20 employees):
54% of respondents had never heard of the term "digital platform"
Possible platform models
- Focus on the shared use of resources, capacities and know-how – for companies in industries with overlaps
- Focus on a cooperation platform where the products and services of the participants complement each other (horizontal or vertical cooperations)
- Focus on digital data and technologies – partners release their data (e.g., from production, purchasing, or logistics) for shared use and analysis
Depending on their know-how and market power, companies can choose
- Proprietary platform model (for innovations and first movers)
- Platform with other partners (if greater market power and importance are expected with partners)
- Existing platforms for cooperation or as an additional sales channel
Applications in logistics
- Establishment of shipping platforms – interface to shipping service providers for handling transports
- Everyone is waiting for "THE NEXT BING THING", or a business model for parcel delivery comparable to Uber
- The boundaries between industries such as retail – whether e-commerce, omnichannel or unified commerce – and logistics are increasingly blurring
- Collaborative platform models similar to booking.com for logistics services: In addition to a comprehensive range of services, an overview and transparency, the customer can find information on the reliability of the respective provider in the form of reviews.


